Digital Experience Observability

App is slow and network is blamed !  Digital Experience helps answer the question: Is it the network or the Service Provider or the Application ? 

Application Monitoring

Tracks the performance of both SaaS and Internal Enterprise applications (e.g. ERP , POS), through synthetic probing.

Helping IT teams to detect problems before they impact users.

Trace Path Analysis

Maps entire path of application’s traffic across the Internet identifying latency, bottlenecks and outages in service provider networks.

Helping IT teams to diagnose and pinpoint problems outside of enterprise infrastructure. 

Trace path analysis

Speed Testing

Automated Internet speed tests (download/upload) at every site to track ISP’s performance.

Identify performance issues, notify users when speeds drop below expected levels, and guide ISP decisions to maintain uptime.

HTTP Session Monitoring

Monitors HTTP/HTTPS requests through simulated user interactions to identify performance issues like slow page loads, delays, or session timeouts.

Track web apps and APIs, detecting slowdowns or timeouts to ensure a smooth user experience.

DNS Detection and Monitoring_

DNS Detection and Monitoring

Monitors DNS servers for responsiveness, speed, and uptime, ensuring quick resolution to outages or slowdowns.

Key Benefits

Proactive Issue Detection

Monitor real-time performance across internal and SaaS applications, quickly identifying potential issues before they affect users.

Optimized Service Availability

Minimize downtime and enhance operational efficiency by resolving application and network problems promptly, ensuring consistent service levels.

Automated Resolution

Provide quick troubleshooting guidance and automated fix recommendations to address issues efficiently, reducing manual intervention and service disruptions.

FAQ

LinkEye DX monitors application performance from the end-user perspective. It tracks SaaS apps (e.g., Microsoft 365, Salesforce) and internal enterprise apps (e.g., ERP, POS) using synthetic probes.

Trace path analysis maps the full traffic path of an application across the internet, identifying latency hotspots, bottlenecks, and outages at each hop, including segments outside your infrastructure.

Yes. LinkEye runs automated download and upload speed tests at every site to track ISP performance and alert when speeds drop below expected levels.

LinkEye DX monitors HTTP/HTTPS sessions through simulated user interactions, DNS server responsiveness and resolution times, and application-layer performance metrics.

LinkEye DX isolates whether a slow application is caused by the network, the ISP, DNS, or the application itself. It provides hop-by-hop visibility, so teams stop guessing.

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